WILLIAM AITKEN & CO. PRIVACY POLICY

We have adopted this Privacy Policy to ensure that we handle personal information in accordance with the Privacy Act 1993 (“Act”). This Privacy Policy applies to all personal information collected, held or used by William Aitken & Co. Limited (“we”, “us” or “our”) or any other person or entity associated with promotions we run from time to time.

Information We Collect

During promotions, competitions and/or consumer queries, we may collect and process the following consumer information:

Details of your visit(s) to our website and the resources that you may access including but not limited to, traffic data, location data and other communication data;
Your name, address, phone number and email address;
A record of any queries you have made; and
Details of any prizes you may have won.

Use of Cookies

On occasion, we may gather information about your computer to enable us to provide services via this website and to provide statistical information regarding the use of this website. Such information will not identify you personally as it is statistical data about visitors and their use of this website. This statistical data does not identify any person and no personal information is stored about you. Similarly, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the services that we provide to you. Please note all computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

Use of Your Personal Information

Wherever possible, we collect personal information directly from you. We collect and store this information primarily to enable us to provide you with information about our products and their uses. By agreeing to receive communication from us, you consent to your personal information being used for the following purposes:

To provide you with information you have requested;
To provide you with information about our products, promotions and competitions (“Marketing Information”) or the Marketing Information of our associated companies (if you agreed to receive Marketing Information from our associated companies by ticking the check box when entering promotions);
To notify you about any changes to this website, such as improvements or service/product changes, that may affect our services; and
To conduct consumer research.

We may communicate with you by post, telephone, email, text or by other electronic means. If you want us to stop sending you Marketing Information, please contact our Privacy Officer at any time or use the “Unsubscribed” facility at the bottom of any electronic Marketing Information you receive. Please be advised that we do not disclose information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about visitors to this website.

Important Information on Promotions, Competitions and other Marketing Activities

Please note that all entries become our (and any third party conducting joint promotions with us) property and will be held for a period of up to 4 months after the relevant prize draw date. After this, they are destroyed in a secure way in accordance with the Act. We may enter your details into a database for the purpose of contacting you directly about product promotions, special offers, samples, consumer research or other brand promotions unless otherwise advised by you. You can advise our Privacy Officer at any time if you prefer not to be contacted directly.

Storing Your Personal Information

We are dedicated to keeping personal information that we hold secure. We may transfer data that we collect from you to our service providers for processing and storing. We will use all reasonable endeavours to ensure that we and our service providers implement and maintain adequate security measures to safeguard personal information we hold about you from loss or unauthorised access, use, modification or disclosure. By submitting your personal information, you agree to this transfer, storing and/ or processing. The transmission of information via the internet is not completely secure and we therefore cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk.

Disclosing Your Personal Information

We will not sell, rent or otherwise disclose your personal information to direct marketers. We will not disclose any personal information to third parties except:

To our agents, affiliates and any associated companies, to the extent we consider it reasonably necessary to achieve any of the purposes outlined under subparagraph “Use of Your Personal Information” above; or
Where such information is required/ we reasonably believe is required or permitted under any applicable law; and
To enable us to sell any or all of our business, the business of any associated company and/or any or all of our assets or the assets of any associated company to a third party.

Your Right to Access and Correct Personal Information

Where we hold personal information about you, you have a right to access and correct that personal information in accordance with the Act. If you want to access or correct your personal information, please contact our Privacy Officer for advice as to how to make such a request and the applicable charges (if any).

Third Party Links

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability whatsoever for third party websites or their privacy policies, as we do not have control over them.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact the Privacy Officer as follows:

Privacy Officer
William Aitken & Co. Limited
P O Box 108165
Auckland 1150

Phone No. +64 9 370 0000

We reserve the right to update this Privacy Policy from time to time

Issued by William Aitken & Co. Limited
October 2010